Staff is nice and kind, and this place always smells like coffee!!! :) Great place to shop and even sit and take a break with wifi!
My wife went to the Johnson City Books A Million prior to our Disney vacation to purchase a childrens book for our daughter. When she was checking out the clerk named Nick, told her she was getting 3 free magazines and then asked for her name and phone number. When she got home she was looking at the receipt and saw she had actually been signed up for magazine subscriptions and that unless she called and cancelled they used her debit card info to pay for the magazines. She has now called 4 times and we have recieved 5 different magazines with no idea of how many she had been illegally signed up for. The customer service people and store manager are no help at all. We are now looking at hiring an attorney. Do not shop at this store if you value your wallet and your sanity!
They have a great selection on everything and I love their bargain selection. But I always have to track employees down if I have a question or need help.
I love this place. I have been coming here for years and the customer service is always amazing. They know exactly which frappe I get by heart, and always make me feel welcome. It is a place of comfort and relaxation for me.
Fun place to look around and get gift ideas, but the staff is horrible.
Books A Million is a US Book Store based in Johnson City, North Carolina. Books A Million is located at 2116 N Roan St, Johnson City, TN 37601, USA.
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